To Upgrade the Level of Hospital Quality Management By Drawing on Other's Experience and Bringing Forth New Ideas

The quality of medical services is at the core of hospital management.By using the advanced international experience in target system of medical services quality management,the hospitals of Taiwan region have established a monitoring system for medical services quality,a series of targets for medical services quality control and strict appraisal standard which suit the need of the region;widely used quality management tools;formed a system of 4 supporting means,i.e.brilliant leadership,customer-oriented services,consistent improvement and total staff participation and a mechanism of human resource guarantee.As a result,the quality of medical services has greatly improved.We have also achieved some good result in recent years by doing a lot of work in the management of medical services quality.Now we should seize the current favorable opportunity of health reform,learn from the advanced experience in hospital management of other countries and Taiwan region,make a thoroughgoing exploration,boldly blaze new trials,reform all impropriate and mechanism so as to make a steady and healthy development in hospital's quality management.

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