Focusing on the Key Work, Upgrading the Hospital's Performance
The article briefed the practice and experience in the activity of "the year of hospital management" in Zhenjiang City No. I People's Hospital. The key work they have done are: With the patients' safety as the goal, great attention has been paid on improving basic quality and technology advances; with patients' satisfaction as another goal, stress has been made on service management and upgrading service quality; with reducing patients' burden as the guideline, cost management has been strengthened and effort has been made to build a economized hospital; with a closer doctor-patient relationship as a kit, importance has been attached to improvement of professional ethics so as to build a better image of the hospital. Their main experience: Both the service sense and the quality of medical service have been greatly improved through the activity of "the year of hospital management". At the same time, they have been working hard to develop hospital's culture and facilitate patients' safety, to build a harmonized hospital with a close relationship between doctor and patient. Efforts should also made to strengthen management through the whole course and improve hospital quality in order to provide people with safe, effective, convenient and affordable medical and health services.
Download(PDF format) - The Moral Responsibilities of the Patient in Medical Practice
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